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Published: 06 Aug 2025

A fifth of UK future car buyers state they will never move to an EV, but exposure offers a key solution to smooth the UK’s switch

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A fifth of UK future car buyers state they will never move to an EV, but exposure offers a key solution to smooth the UK’s switch: Charging

  • Limited experience of EVs could be placing the UK’s EV transition at risk, as a fifth (19%) of future car buyers believe they will never buy an EV.
  • However, exposure offers a potential way forward as almost half (46%) of those who have been a passenger in an EV would consider moving to one.
  • Hybrids could also provide an important steppingstone in the transition, with those driving a hybrid more likely to consider moving to an EV.
  • With disabled drivers on the Scheme more familiar with EVs and more open to choosing one in the next three years (48%), Motability Operations believes increasing public exposure to EVs could significantly affect the speed of the UK’s transition. 
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A fifth (19%) of future car buyers believe they will never switch to an EV. However, the experiences of disabled people on the Motability Scheme could unlock lessons for the automotive sector, which is gearing up for more EVs to come into the new car market ahead of the 2030 ban on the sale of new ICE vehicles.  

That’s according to the ‘EV Transition Tracker’, created by Motability Operations - the company that runs the Motability Scheme, connecting disabled drivers to freedom and independence.  

The research suggests that a lack of exposure and familiarity with EVs may be deterring many from making the switch, as 43% of the UK public have never driven nor been a passenger in an EV and only 21% of this group would consider buying an EV. 

However, with every experience of an EV, people are more likely to feel positive about them and more likely to consider one. 

Increased EV positivity at every touchpoint  

While just 24% of those who have never driven nor been an EV passenger feel positive about EVs, positivity jumps to 44% among those who have been a passenger; 74% among those who have charged an EV; and 90% among those who own one. 

Findings among a survey of disabled drivers that are part of the Motability Scheme’s Headlight community shows the same trend - with twice as many Scheme customers (44%) having driven an EV than the wider UK, and almost half (48%) saying they would consider choosing one in the next three years. 

EV experience helps shift perceptions  

EV drivers also have a different perspective on their cars. The overall UK perception of EVs is that they are exclusive, high-tech vehicles - with 51% saying the term “technologically advanced” better describes an EV than a petrol or diesel vehicle, and 33% saying the same about “luxurious”.  

Unlike the wider UK public, EV drivers are also more likely to say “familiar” (50%) and “good value for money” (47%) describe EVs better than ICE vehicles - factors closer to what drivers say are important for their next car. 

Vicki Hoban, Para Equestrian and EV driver on the Motability Scheme, said: “I received my first electric vehicle from the Motability Scheme last year. While it’s been a great experience, there is a lot to learn when you first start. From working out how accessible the vehicles are, to charging and learning how to navigate the public network. It can be off-putting if you don’t have previous experience or access to the right support. We also need to ensure that points are available at all fuel stations to enhance convenience and accessibility for disabled people.” 

Hybrids a vital steppingstone 

According to the findings, hybrid vehicles could be key to building electric exposure and ensuring a smooth transition, with almost half (47%) of hybrid drivers looking to buy a new vehicle saying they would be likely to choose an EV in the next three years. 

And, with 50% of people viewing hybrid vehicles positively – only second to petrol (57%) - hybrids could provide an important middle ground for drivers and manufacturers, helping drivers feel comfortable with electric technology and automakers meet ZEV sales targets. 

Andrew Miller, CEO at Motability Operations, said: “The UK car market is approaching a period of strong tension. Now more than ever it is vital that those who can benefit from the shift to electric feel supported and ready to switch. Failing to do so will not only place manufacturers on a dangerous cliff edge but will mean many drivers are unprepared for the shift as the availability of new ICE vehicles declines. 

“Our customers face extra challenges with the switch to electric, but they cannot be left behind. That’s why we offer EV test drives and charging demonstrations, to assess whether an EV could be right for them and where they aren’t, working to find solutions that will meet their needs.” 

Ian Plummer, Commercial Director at Autotrader, explained: “Our research shows that people who drive electric vehicles really enjoy them and rarely want to go back to petrol and diesel cars. We’ve also found that seeing friends or family successfully use electric vehicles encourages others to consider making the switch. Motability Operations’ electric test drives and demonstrations are important for building confidence and more industry players should offer this, from weekend test drives to unbiased information – there’s a very clear role for industry to play in allaying fears and explaining EVs.” 

Please find the EV Transition Tracker report here: https://www.mo.co.uk/our-impact/ev-transition-tracker

Notes to editors

About Motability Operations:  

We are Motability Operations. We run the Motability Scheme, which gives disabled people a lifeline, connecting them to life-changing independence and freedom. Through the Scheme, disabled people receiving a qualifying disability allowance can choose to exchange their allowance for a good value, accessible vehicle lease. We play an essential role in supporting disabled people with accessing work, healthcare, education and training, keeping them connected and improving their chances of getting a job and staying in the workforce.  On average, Scheme users are able to work an additional two days per week and for every £1 of disabled people’s allowances spent on the Scheme, there is £1.50 of benefit for the UK's economy, including supporting 34,000 jobs across the UK. We negotiate with manufacturers and partners to provide users of the Scheme with affordability and choice. On average, the Scheme is cheaper than alternative options, and includes insurance, breakdown, tyres and servicing.  

About Auto Trader 

Auto Trader Group plc is the UK’s largest automotive marketplace. It listed on the London Stock Exchange in March 2015 and is a member of the FTSE 100 Index. 

Auto Trader’s purpose is Driving Change Together. Responsibly. Auto Trader is committed to creating a diverse and inclusive culture, it aims to build stronger partnerships with its customers and use its voice and influence to drive more environmentally friendly vehicle choices. 

With the largest number of car buyers and the largest choice of trusted stock, Auto Trader’s marketplace sits at the heart of the UK car buying process. That marketplace is built on an industry-leading technology and data platform, which is increasingly used across the automotive industry. Auto Trader is continuing to bring more of the car buying journey online, creating an improved buying experience, whilst enabling all its retailer partners to sell vehicles online. 

Auto Trader publishes a monthly used car Retail Price Index which is based on pricing analysis of circa 800,000 unique vehicles. This data is used by the Bank of England to feed the broader UK economic indicators. 

For more information, please visit: plc.autotrader.co.uk 

Technical Note 

Ipsos UK interviewed a representative sample of 2,214 online UK adults aged 18-75, with polling conducted between 17 and 22 April 2025. Data are weighted to match the profile of the population. All polls are subject to a wide range of potential sources of error. Full data tables are available from the Ipsos website. Supporting data is also taken from “Headlight Community”, an online community platform of Motability Scheme customers. This is an opt-in community of more engaged Scheme customers who give their views and feedback on a wide range of Motability Scheme initiatives.  A survey was run with a subsection of this Community audience (1,274 of 6,174 panel members) and between 30 April and 6 May 2025. Data from it is presented unweighted and should be interpreted only as a reflection of the views of some Motability Scheme customers, rather than representing the wider customer base. 

Contact information

Press Office
pressoffice@mo.co.uk

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