Peter has a wealth of experience in customer-centric businesses, having recently stepped down as group CEO of Pets at Home plc, where he transformed the business by expanding their online and digital offering, increasing their additional services and helping to create a loyalty scheme which now has 7.3 million active members. Before joining Pets at Home, Peter also held various senior positions at other retailers, including director of buying at Wilko and director of non-food at Asda and a series of produce development and buying roles at Iceland.
Discussing his personal connection to Motability Operations and the Motability Scheme, Peter comments:
“I am thrilled to be joining the board of Motability Operations, having been impressed by the dedication, commitment, and values of the people in this organisation. Previously two of my family have been customers of the Motability Scheme and I’ve seen first-hand the difference this made to their independence and quality of life.
“I have spent my career in customer facing businesses, leading change, and transformation in an ever-changing customer and technological environment. I look forward to this new role where I will provide guidance, and support to CEO, Andrew Miller and the team, to ensure Motability Operations continues to excel in helping its customers remain mobile now and into the future.”
