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Published: 14 Aug 2025

Stress of Summer: Disabled people delaying summer trips due to lack of accessibility

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Stress of Summer: Disabled people delaying summer trips due to lack of accessibility: Motability Scheme Ambassador Tony Hudgell for Rough Guide to Accessible Britain

Research reveals the frustrating reality of planning accessible leisure - and the resources that help

For many, summer means spontaneous days out, family adventures, and exploring new places. But for the UK's 16 million disabled people, that sense of freedom often comes with a cost as the reality can be far more frustrating.

The latest research from Euan’s Guide found that the joy of planning a summer trip can quickly become a source of stress. Four in five respondents (81%) have experienced a disappointing trip or had to change or cancel plans because of poor accessibility. Over two-thirds (70%) also said the lack of disabled access has directly impacted their trip. The research was supported by the Motability Scheme and features responses from 6,500 disabled people, their families and carers from across the UK.

Many disabled people often plan ahead with precision, only to find the information they relied on was misleading or wrong. 77% said venue websites had provided confusing or inaccurate details, while 90% said they had to research access in advance every time they visited a new location.

Resources like Euan’s Guide and The Rough Guide to Accessible Britain, created in partnership with the Motability Scheme, provide valuable information to help tackle this issue. Rough Guide includes over 200 ideas for accessible days out – from nature reserves and museums to theme parks and tours. Every review is written by someone with lived experience of disability.

Vanessa S, customer on the Motability Scheme:

"I know from first-hand experience that even planning a simple day out can be a very challenging and stressful experience for someone with a disability. You try to prepare as much as possible, getting confirmation of what 'accessibility' means or looks like, only to find out that the accessible features are not what you expected, or not available due to being broken or out of service. It can be very disappointing and really affect your enjoyment of an occasion."

That's why resources like Euan’s Guide and The Rough Guide are so helpful. They empower people to plan with confidence, giving a clear idea of where they can visit. These tools are more than just handy guides: they help people feel confident enough to leave the house, visit new places and say yes to spontaneous plans.

However, information alone is not enough. Accessible transport also plays a vital role in ensuring disabled people can access leisure facilities and travel independently to social events and activities.

The Motability Scheme helps provide this access to independent mobility. Through the Scheme, people receiving a qualifying mobility allowance can lease an accessible car, Wheelchair Accessible Vehicle (WAV), powered wheelchair or scooter. This provides the freedom and independence needed to enjoy not just holidays, but everyday life: from getting to work, to attending hospital appointments, to staying connected with family and friends.

Lisa Thomas, Chief Customer Officer, said:

“We know how valuable days out are – for mental health, for connection, for a sense of belonging. But it’s not just about enjoying the summer, access to transport can provide a lifeline to those who need it most, keeping them connected to work, family and the world around them.”

Access the Rough Guide for free. Download your copy of the Rough Guide to Accessible Britain at The Rough Guide to Accessible Britain | Motability Scheme.

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Notes to editors

About the Motability Scheme:

The Motability Scheme gives disabled people a lifeline, connecting them to life-changing independence and freedom.  

Through the Scheme, disabled people receiving a qualifying disability allowance can choose to exchange their allowance for a good value, accessible vehicle lease.  

The Scheme plays an essential role in supporting disabled people with accessing work, healthcare, education and training, keeping them connected to the world around them.

We negotiate with manufacturers and partners to provide users of the Scheme with affordability and choice. On average, the Scheme is cheaper than alternative options, and includes insurance, breakdown, tyres and servicing.   

Many Scheme users are able to work an additional two days per week and for every £1 spent on the Scheme, there is £1.50 of benefit for the UK's economy, including supporting 34,000 jobs across the UK.  

About Rough Guide

As the world's premier publisher of practical travel guides, Rough Guides has been delivering well-researched, on-the-ground information for over 40 years. Our range includes over 500 titles, offering practical advice, recommended trips and detailed maps to ensure travellers are fully prepared for their adventures. Each guide also comes with a free eBook download, perfect for on-the-go travel planning. Committed to environmental responsibility, all our guides are sustainably printed. With Rough Guides, you can explore with confidence and truly experience the world's most remarkable places. www.roughguides.com

About the Euan’s Guide survey:

Euan’s Guide is the award-winning disabled access charity best known for EuansGuide.com, the disabled access review website with thousands of reviews written by disabled people for disabled people.

The charity runs the UK’s largest and longest-running Access Survey every year. The data gathered amplifies the voices of disabled people, highlighting the challenges faced by disabled people, and raises awareness of disabled access. Euan’s Guide also makes tens of thousands of accessible toilets safer with the Red Cord Card scheme.

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