Caring for our customers is right at the heart of our organisation’s ethos. We don’t pay shareholder dividends, and we invest our money to keep prices on the Scheme affordable for Motability Scheme customers.
We first introduced the New Vehicle Payment in February 2022, and as the cost of new cars continues to rise, we’re now investing £525m. This means all our car and WAV customers will now receive a £750 payment when they get their new vehicle.
By increasing the New Vehicle Payment, we hope to help our customers make the most of their vehicle and get them on the road. This is just one of the ways we’ve committed to supporting Scheme customers.
As the cost of vehicles continues to rise, we are investing £645m to keep prices as low as possible for our customers. We are also investing £300m to support our customers with the transition to electric vehicles, including finding innovative solutions to make EVs more accessible for Scheme customers and funding the installation of home chargepoints.
We’re proud that we can support our customers in this way, and ensuring our products and services remain affordable continues to be our number one priority.
